Terms and Conditions

By choosing to communicate with Downtown Dental via text, you agree to the following terms. Our communication style remains simple, helpful, and respectful of your privacy.

1. Consent to Receive Messages

By sharing your phone number, you agree to receive text messages from Downtown Dental. These may include:

Appointment reminders
Scheduling updates
Follow-up instructions
General questions about your care

We will only send messages related to your care or interaction with our office.

2. How We Use Text Messaging

We use a secure messaging platform through WellReceived, a medical answering service that supports patient communication. This allows our team to:

Send and receive texts from our office number
Respond quickly to your questions
Keep in touch outside regular office hours

Messages are handled by trained staff supporting our communication.

3. Message Frequency

We send messages only when necessary. The number of texts depends on your appointments and communication with our team.

4. How to Opt Out

You can stop receiving texts at any time by replying:

STOP to unsubscribe

Once you opt out, you will no longer receive messages unless you opt in again.

5. Help and Support

If you need help, reply:

HELP

You can also contact our office directly for assistance.

6. Privacy and Security

We prioritize your privacy. WellReceived supports texting through a HIPAA-compliant platform.

Please remember:

Text messages may not be fully secure
Do not share sensitive personal or medical information via text

For more details, review our Privacy Policy.

7. Service Availability

WellReceived provides extended support, including after-hours communication. While we strive for quick responses, delivery and reply times may vary.

8. Changes to These Terms

We may update these Terms & Conditions from time to time. Any updates will be posted on this page with a new date.

Contact Us

By clicking this box, you provide express written consent to be contacted by phone. We at "Downtown Dental" assure you that your personal information will never be shared with a third party. Privacy Policy & Terms and Conditions.*

By clicking this box, you provide express written consent to receive SMS messages from "Downtown Dental" no more than 2-4 times per month. Please note that standard messaging and data rates may apply. Text "STOP" to opt out anytime. Privacy Policy & Terms and Conditions.*

By submitting the above form you agree and accept our Privacy Policy.*

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Oral Cancer Screening Video

Every patient at Downtown Dental undergoes a thorough check for oral cancer and other dental health issues. This video shows how it’s done.

Video Transcript

Here at downtown Dental, we take oral health and cancer screenings very serious. This month is November and it’s the month of oral health cancer awareness and screenings. Every patient we examined thoroughly, we look and we check their lips, tongue and we check for any abnormalities or bumps. At home you should also check to make sure that everything looks okay. Leava is going to demonstrate what in oral health cancer screening is and what we examine. So, we first start off by checking all the lips. We make sure that the lips look healthy and that we palpate them, which is touching them and making sure that there’s nothing anormal. Then we go into the mucosa and check the cheeks. We’re going to look and check the hard palate as well as the soft palate. This might tickle a little. We checked the posterior of the tongue. Do you, Viola, go ahead and say, aaaaaa. We check the lateral sides of the tongue. Go ahead and sit your tongue showed up great. And we also check the floor of the mouth. Get the tongue to the roof of your mouth. Good all clear. Oral cancer is especially important to check the patients who are smokers, alcohol drinkers and we thank you for watching the video.