FAQ

1. What can I expect as a patient?

At Downtown Dental LA, it is our goal to make your experience in our office an exceptional one. We have a professional staff that ensures to provide the best service possible. We work with the latest technology to ensure complete satisfaction to all of our patients with the service and care they deserve.

2. How do I book my first appointment?

To book your first appointment feel free to give our office a call at 213-863-9464 or you can also visit our website at www.downtowndentalla.com. We will gladly answer any concerns or interests you have about your dental health.

3. How do I make follow up appointments/reschedule? (current patient)

To make a follow up appointment or to reschedule a current appointment, simply call our office at 213-863-9464 or through our website at www.downtowndentalla.com and we will gladly assist you with the next available appointment possible.

4. Are you open on the weekends?

Yes, for extensive procedures by appointment only.

5. Do you accept referrals?

Yes, we appreciate you telling your friends and family about our office. We are always welcoming new patients!

6. How much does it cost to get a cleaning, filling, braces, or other treatment?

Unfortunately, we are unable to discuss fees due to every doctor diagnoses and treatment plans differently depending on what the patient needs.

7. What if I have an emergency?

In the rare instance that you do have an emergency we want you to be assured that we will take care of you. Dental emergencies that require prompt care include severe pain, bleeding, or swelling that diminishes only with medication or does not diminish at all. Pain that gets worse, as well, should be evaluated right away. Additionally, an emergency may consist of losing a restoration in a visible area of the mouth. If you have any of these symptoms, we ask you to call us right away. We will provide you with the next available emergency appointment.

8. What if I cannot make it to my appointment?

If you cannot make an appointment (except in the case of an emergency), we request that you call us to reschedule at least 48 hours in advance of your scheduled appointment time. A fee is applied to no-show appointments, and this is not covered by insurance.

9. Do I need insurance to be a patient?

You do not need to have insurance to be a patient. We offer dental benefit plans, which are available to all patients.

10. What insurance does Downtown Dental LA accept?

Downtown Dental La accepts all major PPOs insurance carriers. We recommend patients to come in to sort through the details of coverage.

11. Do you offer payments for dental care?

We offer a number of financing options for your convenience, like CareCredit and Spring Stone
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Reviews

"I am a legit Patient at this practice. The Doctor is amazing - educated, skilled and patient. Allison, my Dental Hygienist, is really friendly, knowledgeable and proactive about her patients' oral health. In my experience, the office staff at Downtown Dental is always professional, friendly, and thoughtful about my time. Plus, they offer reasonable financing! If you're honest about your budget (for people like me who don't have dental insurance), they can often work with you to stay within budget. I also learned that they use the best equipment in their field and staff gets training often on new dental techniques. If you are someone who works, resides or likes to visit Downtown - this is an especially excellent place to see the dentist periodically.

Downtown Dental is a fantastic Dental practice in the heart of the city. They are located near LA's Cultural hub of museums, concert halls and the like (The Broad, MOCA + more ). But don't let all that (magic) discourage you from making your appointment, because traffic is usually very smooth on Grand and getting in and out of their secure and validated parking lot (in their building) is a breeze. They also have 2 e-car charging stations if that's how you roll. If you work in DTLA, like many, you can even get a lunchtime cleaning!

Sidebar: The office is located inside a gorgeous apartment building, full of high end furnishings, accentuated with stunning street art. You may have even passed by & seen the Subway flags at street level- the dental office is right upstairs. It's worth a try, especially if you want great oral health, love art, culture and the city!"
"Still the best I've ever been to! The entire staff is more than knowledgeable & helpful!

Don't waste your time going to other places, this dentist & his team are your best bet!

They are courteous, flexible, and above all: PROFESSIONAL."
"What an amazing staff and dental team!!

I had four front crowns and 2 root canals done all in about 3 hours! It was pain free! Dr Mungcal was fast and I didn't feel a thing! People compliment my teeth all the time! ...Little do they know they're fake! Very grateful!!! I am in Invisalign now and love how it stopped me from clenching and grinding my teeth! My teeth and gums are healthy because of all the amazing dental work they have done and continue to do!! Oh ...And they offered nitrous which made the whole experience awesome! Go here if you want dental work done right!!"
"Downtown dental made my cavity experience as painless as possible, and the technology they use is so up to date and accurate.

The staff are also very friendly and know the best habits for having a healthy mouth.
So glad I started going here!"
"Absolutely the best dental office! In all reality I used to hate going to the dentist I would cancel my appointments at my old Drs office all the time !! But the Hygienists and the staff in general are so welcoming and make you wanna keep coming back. They are always ready to deliver and Allison did an amazing job on my teeth cleaning thank you for that"
"This review is long overdue. I've been a patient at downtown dental since 2005 and have had nothing but positive experiences. I've had quite a bit of dental work and when I had a cracked crown recently, they scheduled me the next day and replaced it at no charge. They would have scheduled me that day but sadly, I'm no longer a patient as I've moved to NorCal. I felt like they really went out of the way to accommodate me and I appreciate that! Thanks guys!!"
"Great practice, the doctors and assistants are very professional, helpful and pleasant. They make dental appointments almost enjoyable...not something I thought possible!

Katie the hygienist is not only gentle, professional and very professional but also inspiring. She makes you want to have the best gums in Los Angeles.

Thank you guys!"
"The team at Downtown Dental are the best! They have done both an implant and Invisalign for me. They keep me informed about all the steps and always get me in and out quickly! I love that they can do everything right in their own offices too."
"My story is: I chipped a took eating cereal! Who does that!?! (The cereal was crunchy I'll admit). I went to Downtown Dental and Dr. Mungcal evaluated my situation and realized my bite needed to be adjusted. I grind my teeth at night also so the combination of it all was wearing my teeth down. He recommended invisalign to align my bite. I was hesitant because it's pricey but...trust me...it was SO WORTH IT!!! 8 months later, my bite is fixed and aligned and my teeth are straighter which is a bonus! I am only 34 and I want to keep my teeth healthy and strong for a long time! Dr. Mungcal and the entire staff are amazing and took GREAT care of me. You can rest assured you will be taken care of by them!"
"Came to downtown dental with my husband for his first dental implant. He was very nervous on getting this procedure done.. From his experience he said the staff were super friendly made him feel very welcomed..the dentist made his procedure quick and painless my husband didn't even need his medication for the swelling or pain ... Highly recommend... We Will be coming here from now on for our dental needs."

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